How we handle your personal information.

1. Introduction

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us about our property management and serviced accommodation services.

Our website is intended to provide information about our business and services and to allow prospective clients to make enquiries. We do not collect payments through this website.

2. Who we are

N&D Housing Solution Ltd operates in the property management and serviced accommodation sector, providing services for landlords, property investors, short-stay property owners and accommodation operators in London.

Registered office: 20 Wenlock Road, London, N1 7GU, United Kingdom.

Website/brand: N&D Property Performance.

For privacy-related enquiries, please contact us using the enquiry form on our homepage.

3. What information we collect

We may collect personal information that you voluntarily provide when you contact us or submit an enquiry, including:

• Your name.
• Email address and telephone number, if provided.
• Information about your property and its location.
• The services you are interested in.
• Any other information you choose to include in your message.

We may also collect limited technical information when you visit our website, such as your browser type, device information and pages visited. This depends on the website features and analytics tools in use.

Please do not submit sensitive personal information or financial details through our general enquiry form.

4. How we use your information

We use your information to:

• Respond to enquiries and communicate with prospective clients.
• Understand your property management requirements.
• Explain our services and discuss potential working arrangements.
• Improve our website and the information we provide.
• Maintain appropriate business records.
• Meet applicable legal obligations and protect our legitimate business interests.

We do not use your enquiry details for unrelated purposes without a lawful basis.

5. Our lawful basis for using information

Under UK data protection law, we rely on an appropriate lawful basis for processing personal information. Depending on the circumstances, this may include our legitimate interests in responding to enquiries and operating our business, taking steps at your request before entering into an agreement, complying with legal obligations, or your consent where required.

6. Sharing your information

We do not sell your personal information.

We may share relevant information with trusted service providers who help us operate our website and run our business — such as our website host and email provider — and only to the extent needed to deliver their services to us.

We may also share information where we are required to do so by law or to protect our legal rights.